Frequently Asked Questions
We ship worldwide.
All orders typically have a handling period of up to 3 business days. If this time frame is exceeded, an email will be sent to you explaining the circumstances.
You can cancel your order before it has shipped. To do so, please contact us at lavitafashion@gmail.com as soon as possible. We will assist you in processing the cancellation.
Please note that once an order has been shipped, we are unable to cancel it.
Yes, a shipment confirmation including the name of the shipping courier used and a tracking number will be sent to the email address associated with your order.
Orders within Canada are shipped through Canada Post, FEDEX Canada or UPS. US & International orders are shipped through FEDEX Express, DHL, Canada Post (USPS) or UPS.
Only Canadian orders are subject to sales tax. Sales tax vary by province.
We accept Visa, MasterCard PayPal, American Express, Shop Pay, Google Pay and Apple Pay. If you are having trouble placing and order please call us at 416-792-6188.
Yes, Our retail store is located at 3373 Yonge Street, Toronto, Ontario, Canada. Please note that not all items on our website are at our retail store. To ensure the item you would like to try on is at our boutique kindly call us a day or two in advance in order to arrange a fitting appointment. For the address and store hours please go to Contact Page.
We accept returns within 14 days of the delivery date.